Online Banking

My Cards

10/16/2023

A Better Card Experience at Your Fingertips

Ready for an easier way to manage your cards? Our upgraded mobile app, and new desktop experience puts more control, convenience, and safety in your hands with My Cards. From instant card activations to clearer merchant transaction info to robust fraud protections, now you can do even more from one convenient place – no need for a separate app.

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Restrict

Restrict transactions based on merchant type or geographic location

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Alerts

Receive alerts when your card is used, declined or exceeds limits you set

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24/7 Access

Turn your Arkansas Federal debit or credit card on or off whenever you want

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Limit

Establish a dollar range that will allow or decline transactions

My Cards Features

Discover more convenience.

  • Enjoy 24/7 access to your cards via desktop or our mobile app.
  • Report lost or stolen cards in a couple of clicks.
  • Easily add cards to digital wallets.
  • Set your PIN.
  • Access card credentials without needing your physical card.
  • Activate cards instantly so there’s no more waiting on new or replacement cards.
  • Apply for and receive a digital card instantly.

Feel more empowered.

  • Know where every card is stored online and which merchants you have recurring payments with for subscriptions.
  • Create travel plan notifications.
  • View and access uChoose Rewards (World Card Only).

Find more clarity.

  • Deeper insights into spending means deeper understanding.
  • Gain total transparency into every transaction with clear merchant names.
  • Keep track of spending with a glance.
  • View merchant name, logo, exact location on map and contact information.
Feature
Turn Card On/Off
Set Alerts and Controls
Travel Notifications
Located Inside Mobile Banking App✓ Multiple access points
Available in Mobile
Available in Desktop
Cards Automatically Load
Add Cards Manually
View Digital Card
Card on File (subscriptions)
Easy to Read Transactions (Member must enable Transaction Enrichment)
Enroll for Apple or Google Pay
Activate New Cards
Set PIN
Request Replacement Card
Report Card Lost or Stolen
View uChoose Rewards (World Card ONLY)
Access Credit Card Statements
Digital Issuance

Credit Card Holders

With the upgrade to My Cards, you will have even greater flexibility in making your credit card payments. You can schedule, edit, or cancel one-time or recurring payments that you establish in My Cards just like you did in Card Management.

Although one-time or recurring payments previously established in Card Management will carry over to My Cards, we encourage you to cancel them in Card Management and re-establish them in My Cards for complete card control in one application.

However, if you choose to maintain those previously established payments, we want you to know what to expect. My Cards will provide visibility to recurring payments established in Card Management, but not one-time payments. You can only view previously established one-time payments in Card Management. Any payments not established in My Cards will have to be edited or canceled in Card Management. To help better understand where payments can be viewed or edited, please refer to the chart below.

My Cards vs Card Management

Card ManagementMy Cards
Where can I see my credit card statement?
Where can I make payments to my credit card?
Where can I see recurring payments that I previously set up in Card Management?
Where can I edit recurring payments that I previously set in Card Management?
I did a one-time payment before My Cards was an option, where can I see that history?
Where can I see transactions for my credit card?
I’m looking for a transaction that was done with another user’s credit card, but it’s not in My Cards. Where can I find all the transactions for this credit card account?

Digital Card

With Digital Card you are just a few clicks away from having your card information at your fingertips. Simply click the Digital Card icon, and receive your full card number, expiration date, and CVV code for 90 seconds. No more running to get your wallet.

Digital Issuance

Digital Issuance will give you a secure means to access your credit or debit card information while your physical card is in transit to you. Much like Digital Card, Digital Issuance will allow members immediate access to your full card number, a temporary expiration date, and CVV. Please Note: A digitally issued card will expire after 21 days or once the physical card is received, whichever comes first. It is not recommended to establish recurring transactions on a Digitally Issued card, due to the temporary expiration date, wait until your physical card is received to establish these types of transactions.

Review the chart below for the differences between Digital Issuance and Digital Card.

Digital IssuanceDigital Card
Request in My Cards
Receive SMS notification
Notification upon first issuance or after report lost/stolen
Viewable in My Cards ( 90 seconds per request)
Compatible with Apple Pay
Compatible with Google Pay
Expires when physical card is activated or after 21 days (whichever happens first)
Expiration date and security code match physical card
Temporary expiration date and security code

Frequently Asked Questions

How do I access My Cards?

Through the Arkansas Federal mobile app, you can access My Cards through the navigation, or you can find it under Tools on desktop.

Can I use the My Cards feature on more than one device?

Yes, however, you will be required to choose one device as a primary device. You can change the primary device at login from any device.

How long does it take for a control setting to take effect?

Controls take effect immediately after enabling/disabling and/or setting the required options for the control.

Get Started Now. It's Easy!

We make it easy to get started. Have questions and want to talk? We're here for you.
Call us at 800.456.3000 or visit your local branch.