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Routing Number: 282075028

IMPORTANT UPDATE: Arkansas Federal Update Regarding COVID-19

March 17, 2020 | covid-19

Based on the President’s Coronavirus Guidelines for America on limiting exposure, we have decided to close all of our branch lobbies effective tomorrow, Wednesday, March 18. We want to continue to ensure the safety of our team members while also taking care of our members, and we feel that closing our lobbies is the best way to help protect our teams and the most socially responsible measure to do our part in helping to slow the spread of COVID-19.

Lobby Access: Beginning March 18, 2020, all Arkansas Federal lobbies will be closed until further notice. Please utilize any of our drive-through lanes or contact our call center at 800.456.3000 for your financial needs.

Drive-Throughs Are Open: We will open additional lanes where possible and provide additional staffing to meet the increased traffic in the drive-through.

Call Center Open: Our call center is open 7 am to 7 pm to meet our members financial needs. Call 800.456.3000 to speak to a call center representative.

ATM Access: All ATMs at an Arkansas Federal branch are operational and ready to serve you. Through our ATM network members have access to 30,000 surcharge free ATMs. To find an ATM nearest you visit www.afcu.org/locationsatms.

Mobile App & Online Banking: Access your accounts and financial information without leaving your home or office with Mobile and Online Banking. Get started by enrolling for online banking at afcu.org or you may also call us at 800.456.3000. Once you’ve registered for Online Banking, you can begin to login to the mobile app. To download our mobile app, search for Arkansas FCU Mobile Banking in the Apple App Store or Google Play Store.

Loan Requests: You can apply for a loan online at afcu.org or apply over the phone. If you need assistance applying for a loan or have questions about an existing loan, please call us at 800.456.3000.

New Accounts: New customers can apply for membership online and members can apply for a new account online at afcu.org or over the phone. If you need assistance opening a new membership or account, please call us at 800.456.3000.

REMINDER: Arkansas Federal remains financially strong and stable. The organization is well-positioned to be able to weather the economic downturn and is committed to working with all members who have been negatively impacted by the pandemic.

We recognize this may cause some inconvenience to you, and we do not make this decision lightly. However, we feel this is an important step for us to take in order to ensure the health of our employees and members. We will continue to keep you updated as the situation evolves over the coming days and weeks. Thank you for being a member of Arkansas Federal and trusting us with your finances!