Online Banking FAQ’s

9/01/2021

How do I register for Online Banking?

After opening an account or getting a loan with us, you can register for online and mobile banking to have access on-the-go. Register by answering a few question to verify your identity.

Can I use Arkansas Federal’s online banking on my phone and tablet?

Yes! Our mobile banking provides you access to bank from any device – conveniently and securely.

App Security: Secure Access Code & Biometric Authentication 

What are the minimum browser requirements?

Secure your online experience by updating your browser. Browsers are a key part of keeping your online experience and information safe. Browsers become more secure with each release, so don’t miss out. No matter what browser you use, make sure you have the latest version installed. We recommend updating your browser to the latest version available. 

Can I log in using biometric authentication? 

Yes, you can use your mobile device’s biometric authentication features, such as fingerprint, or facial recognition (based on device capability). 

Do I have to enter a secure access code every time I log in? 

It’s your choice! A secure access code will only be required on an “unregistered” device. If you are using a personal device that is under your control, you can select “Register Device” and you will no longer be prompted for a secure access code when using this device. 

What happens if I do not receive my secure access code? 

If you do not receive your secure access code within one minute, you may click on the request again. The secure access code automatically expires in 15 minutes, or when you request another code, whichever is shorter. 

Get Started Now. It's Easy!

We make it easy to get started. Have questions and want to talk? We're here for you.
Call us at 800.456.3000 or visit your local branch.