Online Banking

Jad Malek Named Senior Vice President/Chief Retail Officer for Arkansas Federal Credit Union


JACKSONVILLE, Ark. (January 15, 2020) – Arkansas Federal Credit Union is pleased to announce the promotion of Jad Malek to senior vice president/chief retail officer. Malek joined Arkansas Federal in 2018 as vice president of retail operations.

In this position, Malek is responsible for the oversight of credit unions retail operations, as well as the development and implementation of strategic objectives and goals for Arkansas Federal’s branch network, call center, and deposit operations.

Malek previously served as Arkansas Federal’s vice president of retail operations, where he was responsible for the oversight of retail operations for Arkansas Federal’s 15 branch locations. He also developed and implemented the strategic vision for retail operations; and has overseen the implementation and execution of talent and skills coaching, ensuring excellent member service across all of retail operations.

“Making a difference in our employees’ and members’ lives is what we are about, and Jad embodies this philosophy. With his energetic and infectious personality, Jad has led a reinvigoration of retail operations, which has allowed our staff to make an even bigger difference in our members’ lives.” said Rodney Showmar, president and chief executive officer of Arkansas Federal.

Prior to joining Arkansas Federal, Malek served as regional banking area president for Wells Fargo in Utah. As area president for Wells Fargo’s Utah operations, Malek led a network of more than 50 branches.


Arkansas Federal Credit Union is the largest credit union and one of the largest financial institutions in Arkansas with more than $1.2 billion in total assets and more than 300 employees. Arkansas Federal has 15 branches throughout Arkansas, which serve more than 108,000 members. #OpenToAllArkansans


Arkansas Federal Credit Union
Contact: Denise Goforth, Marketing Director
Phone: 501-533-2251

Get Started Now. It's Easy!

We make it easy to get started. Have questions and want to talk? We're here for you.
Call us at 800.456.3000 or visit your local branch.