Digital Banking: Bank How, Where and When You Want
3/30/2020
Whether you’re paying bills, checking statements, or transferring funds, you can fully manage your accounts with digital banking.
If you are new to Digital Banking or have not used it in a while, you might not be familiar with all the ways this service can help you save time and manage your finances online anytime, anywhere.
Digital Banking Features
- Account Access 24/7
- Pay bills
- Review statements and notices online
- Transfer money between your Arkansas Federal accounts & loans
- Transfer money to another Arkansas Federal account holder
- Deposit checks anywhere at any time with Mobile Deposit
- Communicate securely with Arkansas Federal via digital banking messages
- Set up account alerts via email, phone call or SMS text messages based on account activity you specify
- Reorder checks
- Initiate stop payments
- Update contact information
- Apply for loans
- Open a new account
- Login easily with Touch ID or Face ID on supported iOS and Android devices
- Early Pay
- eStatements and eNotices
Trouble Logging In?
If you don’t know your username or need your password reset, please call us at 800.456.3000 or stop by any branch for assistance.
Brand New Digital Banking User?
Self-registration is available for new, personal users if we have an email address on file for you. Self-registration is available for new business users but requires an additional review process before you can access your accounts online.
iOS/Apple Devices: Online & Digital Banking Upgrades
Apple users must upgrade their operating system in order to gain full functionality of our online Bill Pay. Members who do not have the minimum operating system requirements may not be able to access our Bill Pay services through their iPhone/iPad or MAC desktop.
Below is a list of browsers and operating systems that are still able to receive these security updates, as well as support our digital products.
Supported Browser Settings for MAC Computers
The following browsers are supported for our digital products:
- Google Chrome – Current and previous major releases
- Firefox – Current and Previous major releases
- Safari – 13.0.5 and above
- Microsoft Edge 79
Supported macOS Versions
We support the following macOS versions for our digital products:
- High Sierra 10.13
- Mojave 10.14
- Catalina 10.15
Supported Browsers Settings for iPhone/iPad
- iOS 13.3 and above
To determine what browser you are currently using, please visit the What Is My Browser website.
A Special Note for Safari Users
By default, Safari blocks all third-party cookies from being accepted. This setting will cause parts of Digital Banking, including Bill Pay, to function inconsistently. If you are having problems with Digital Banking, please go to Safari > Preferences and set the “Block Cookies” option to “Never.” You may also call us at 501.982.1000 and we’ll help you through this.
If your browser is not listed above, we recommend that you update it by downloading the most recent version of your software. This can be done at no charge, at the websites shown below.
If you elect not to upgrade your browser or operating system, your experience may not be optimal or secure, or you may not be able to gain access to your Bill Pay tools.
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