Cathy and Michael Christian: Longtime Members Are Repeat Customers
Longtime Arkansas Federal Credit Union members Cathy and Michael Christian are proud repeat customers. They’ve financed two home loans and two auto loans, and maintain a savings account, through Arkansas Federal.
The Christians were so satisfied with the first one and the good interest rate that came with it, sticking with Arkansas Federal and its low-interest rates for home loan No. 2 seemed like a no-brainer.
Mortgage Loan Originator Debbie Wilmarth made sure the mortgage process remained a no-hassle journey.
“Debbie is very knowledgeable, easy to work with and gave us personal attention,” Cathy said. “When I had questions, she got right back to me.”
The Christians trust their mortgage will stay at Arkansas Federal, and that’s important to them. They bought their first house in 2003 through a mortgage company, and the loan was sold three times in a year.
For the Christians, trust is never an issue with Arkansas Federal.
“With Arkansas Federal, when I have questions I can always get answers,” Cathy said. “No matter what, they’re always friendly. I’ve never had any problems with my accounts. I continue to trust Arkansas Federal and recommend it all the time.”
Read NCUA Approves Arkansas Federal Credit Union and Arkansas-Democrat Gazette Federal Credit Union Merger
Read For Seth Chavez, Arkansas Federal’s commitment to members feels like home
Read International Credit Union Day